Our delivery format was designed together with customers and validated over the years: easy to read, lightweight, flexible and common to any matter. International standard and custom formats are also available.
Every dataset is backed by data analysts, in-house IP specialists and local contributors. Every plan includes proactive quality control and tailored enhancements.
We make all reasonable efforts to respond within the specified timeframes. Business hours are 9 AM to 4 PM (GMT-3), excluding weekends and holidays in Chile and Argentina. Changes requested to the datasets must be within the scope agreed in the SLA.